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Talent Acquisition Support Specialist

3 months ago


Alcester, Warwickshire, United Kingdom Helping Hands Full time

Location: Alcester

Since 1989, we have been dedicated to assisting individuals of all ages in preserving their autonomy and remaining in the comfort of their homes. At Helping Hands, we believe that life is better at home.

As the UK's most highly rated home care provider, we take pride in being the only organization endorsed as a Centre of Excellence by Skills for Care. With over 140 branches throughout England and Wales, along with our Support Office in Alcester, Warwickshire, we are currently seeking a Talent Acquisition Support Specialist to enhance our team.

Role Overview

In this position, you will collaborate closely with our Branch Care Managers and Area Care Managers to facilitate carer recruitment in designated focus branches. You will also ensure that the recruitment budget is effectively utilized for the branches you support and the broader organization.

Key Responsibilities

  • Assist a cluster of up to 10 focus branches with their carer recruitment by understanding their requirements and working collaboratively to meet their objectives.
  • Analyze recruitment data to pinpoint focus branches or any potential challenges in recruitment across the organization.
  • Explore innovative methods to evaluate and report on recruitment data and insights.
  • Continuously assess advert placements and budgets for all branches, ensuring optimal results from our advertising efforts.
  • Maintain regular communication with external job boards to ensure our advertising is functioning effectively.
  • Foster strong relationships with the operations teams throughout the organization.

Candidate Profile

To excel in this role, you should possess outstanding interpersonal, communication, and influencing abilities. Strong organizational skills and the capacity to perform under pressure are essential. Customer service skills are crucial, and you should be comfortable presenting to small groups. Previous experience in a recruitment capacity is advantageous, as is familiarity with an Applicant Tracking System (ATS).

What We Offer

  • Opportunities for career advancement
  • Hybrid working model, with 2 to 3 days per week at our support office in Alcester
  • 23 days of annual leave, increasing to 25 after 2 years of service
  • Eligibility to apply for a Blue Light Card, providing discounts from various businesses and services

Helping Hands is committed to fostering a diverse and inclusive workforce, as we believe this creates a comfortable working environment for all our employees. All applications will be handled fairly in accordance with our Equality and Diversity Policy.