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Meeting and Events Coordinator

2 months ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Chartwells - Universities Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Meeting and Events Coordinator. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service and ensuring the smooth operation of events and meetings at our university campuses.

Key Responsibilities
  • Serve Food and Beverages: Serve all food and beverages to the highest standard, adhering to our service standards and procedures.
  • Event Support: Ensure all food and beverages are delivered on time as per client requests, and work closely with the kitchen team to ensure the smooth running of each event.
  • Service Counter Management: Ensure service counters are fully equipped and clean, and clear all areas of equipment and hospitality items at the end of the day.
  • Food Safety and Hygiene: Ensure correct labelling of products, food hygiene, and allergen processes are adhered to at all times.
  • Customer Service: Handle customer feedback and resolve any minor complaints with professionalism and care, escalating to the hospitality supervisor and manager if needed.
  • Health and Safety: Report health and safety issues to your line manager, including all accidents and near misses.
Requirements
  • Clean Full UK Driving Licence: Must hold a clean full UK driving licence, as you will be required to drive the work van.
  • Age Requirement: Must be over 18 years old due to company insurance.
  • Previous Experience: Previous experience in a catering or hospitality environment is desirable.
What We Offer
  • Free Meals: Free meals while on shift.
  • Free Gym Membership: Free on-site gym membership.
  • Travel Discounts: Exclusive travel discounts with various companies.
  • Healthcare Benefits: Quick access to a digital GP and wider healthcare benefits.
  • Cinema Discounts: Up to 44% off cinema tickets.
  • Wellness and Mindfulness: Free wellness, mindfulness, and exercise classes.
  • Contributory Pension Scheme: A contributory pension scheme.
  • Career Development: Opportunities for career development and growth.