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Service Engineering Operations Manager

2 months ago

Wiltshire, United Kingdom CMD Recruitment Full time

Position:
Service Engineering Operations Manager

Location:
United Kingdom

Compensation:
£60-65K plus vehicle allowance

CMD Recruitment is seeking to appoint a Service Engineering Operations Manager for a prominent engineering firm.

This organization specializes in the production of safety-critical systems for the rail sector, with a dedicated Service Team that provides ongoing support for these products across the UK.


As the Service Engineering Operations Manager, you will be expected to travel extensively throughout the UK to various client sites.


Your responsibilities will include overseeing the Service Engineering Technicians and managing operational aspects such as budget adherence, compliance with safety regulations, and the successful execution of large-scale projects for clients in diverse locations.


Key Responsibilities:
• Overseeing the Service Engineering team across multiple sites.
• Collaborating with internal departments including Quality Assurance, Procurement, and Engineering.
• Achieving operational Key Performance Indicators (KPIs).
• Monitoring and managing financial expenditures related to the Profit and Loss (P&L) statement.
• Facilitating the training and development of the Service Engineering Team.

Required Skills and Experience:
• Demonstrated experience in managing large-scale projects across various locations.
• HNC/HND in Engineering, Business Management Degree, or HND in Operations Management.
• Background in engineering or manufacturing with experience in lean and continuous improvement methodologies.
• Proficiency in SAP or similar Material Resource Planning (MRP) systems.
• Strong decision-making capabilities with an awareness of their business implications.
• Experience in cost center management, including forecasting, budget creation/control, and profit & loss accountability.

Benefits:
• 25 days of annual leave
• Private Health Insurance
• Performance-based bonus scheme
• Health Cash Plan
• Employee Support Program