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Retail Operations Manager

2 months ago

Hounslow, United Kingdom Foundation Recruitment Full time
Role Overview


Are you a seasoned professional in Operations, Facilities, or Retail Management, with a background in a mixed-use or retail environment? This position may be ideal for you. Join one of the leading property management firms in the UK as the new Retail Operations Manager for a community-oriented retail hub.


Your Key Responsibilities:
  • Oversee contractors in both hard and soft services to guarantee exceptional customer service on-site.
  • Engage and collaborate with tenants and external partners, ensuring they receive consistent support and clear communication.
  • Maintain compliance with Health & Safety regulations on the premises.

This Position Offers:
  • The opportunity to be the primary on-site leader, with all other personnel sourced through third-party service providers.
  • Integration into one of the largest property management organizations in the UK, with potential for future career advancement.
  • Experience in the dynamic and unique environment of retail centers.

The Ideal Candidate Will:
  • Have experience managing security, cleaning, and maintenance teams.
  • Possess strong budgeting and administrative skills.
  • Be an effective communicator with a solid understanding of Health & Safety legislation, preferably holding an IOSH qualification.

The compensation for this role is competitive, with a comprehensive benefits package.