Refrigeration and HVAC Specialist

3 weeks ago

Pontyclun, Rhondda Cynon Taf, United Kingdom City Facilities Management Full time
Position Overview

Objective:

This pivotal role involves executing both scheduled and emergency maintenance across multiple locations.

You will serve as the primary contact for all service and maintenance activities within your designated areas.

Your responsibilities will include the effective upkeep and repair of refrigeration systems at client sites, as well as providing support for HVAC systems that incorporate refrigeration circuits.

Our engineering teams are committed to delivering 24/7 service coverage throughout the year, utilizing planned and extended working hours, including participation in standby duty rotations.

Key Responsibilities:
  • Prioritize maintenance and repair tasks to meet established timelines and response requirements.
  • Quickly identify irreparable faults and inform the Line Manager, offering recommendations for suitable replacements.
  • Ensure that Planned Preventative Maintenance (PPM) schedules are completed within set deadlines, with all necessary documentation accurately filled out according to company protocols.
  • Maintain up-to-date technical and compliance documentation at all times.
  • Participate in an out-of-hours standby rotation, coordinating and communicating any required cover due to absences.
  • Stay informed about relevant regulations and codes of practice applicable to your duties.
  • Order and install parts or components as per company guidelines.
  • Notify the company helpdesk regarding the status of procedural tasks upon completion of work.
  • Advise General Store Managers (GSMs) of any repair, maintenance, or installation issues that may impact store operations, fostering strong relationships and collaboration.
  • Respond promptly to service requests from the Helpdesk, assessing job requirements and executing repairs as necessary.
  • Conduct surveys and compile reports as requested by the refrigeration supervisor or Regional Facilities Manager (RFM).
  • Complete all tasks to the highest standards, efficiently and cost-effectively, while adhering to the company's Health and Safety policies.
  • Fulfill all assigned tasks within the designated timeframes to the satisfaction of both the company and the client.
  • Demonstrate proficiency in written and verbal communication, including report writing and documentation procedures.
  • Attend training sessions as required to ensure personal skills remain aligned with technical and business advancements.
  • Complete all mandatory online training modules.
  • Comply with the Health and Safety at Work Act and the company's Health and Safety Policy at all times.
  • Collaborate with company and client colleagues to maintain established quality standards consistently.
  • Represent the company professionally and competently, building strong working relationships with colleagues.
  • Adhere to any other reasonable requests or instructions from the management team.
Knowledge, Skills, and Qualifications

Essential:
  • Relevant qualifications in Mathematics and English.
  • Completion of a recognized apprenticeship.
  • NVQ or City & Guilds Refrigeration Qualification.
  • Completion of an approved training program.
  • Refrigerant Handling Certification (C&G 2079 or equivalent).
  • Possession of a valid Skill Card.
  • Knowledge of refrigeration, electrical systems, air conditioning, and mechanical principles.
  • Diagnostic and repair skills for equipment.
  • Strong communication abilities (both written and verbal).
  • Capability to work at heights.
  • Competence in using access equipment.
  • Valid full driving license is essential.
  • Availability for out-of-hours work.
Desirable:
  • GCSE qualifications.
  • Previous experience following apprenticeship completion.
  • Accreditation in future legislation (City or others).
  • BS7671 (IEE 16/17th Edition).
  • Experience in commercial or supermarket environments.
  • Skills in machine overhaul.
  • Background in electrical and engineering fields.
  • Knowledge of BSEN 378 (BS4434).
About City Facilities Management

Founded in 1985 by Willie and Susan Haughey, City Refrigeration Holdings was established with the aim of transforming the facilities management sector.

The Haugheys built their business on principles of collaboration and transparency, fostering long-term, mutually beneficial partnerships rather than traditional client/contractor dynamics. Each partnership is tailored to meet specific business needs through a unique, self-delivered model.

This commitment has propelled City Group from its modest beginnings to become one of the most trusted names in facilities management worldwide. With over 12,000 employees and operations across Europe, Australia, North America, and Asia, the company has diversified its offerings to include maintenance, engineering, technical procurement, support, cleaning, and ancillary services across various markets.

Three decades into its journey, City remains dedicated to the core values established by Lord and Lady Haughey, passionately delivering unparalleled professionalism, quality, customer service, and value to partners globally.

Our Benefits:

- Pension Scheme
- Retail Discounts
- Cycle to Work Scheme

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