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Windows Server Team Manager

2 months ago


Bristol, Bristol, United Kingdom Sanderson Full time

Job Title: Windows Server Team Manager

Company: Sanderson

Location: Bristol / Hybrid

Salary: £48,000 - £54,000

We are seeking an experienced Windows Server Team Manager to join our IT team at Sanderson. The successful candidate will have a strong background in IT service delivery and management, with a focus on leading a team of IT specialists to deliver high-quality services to our organization.

Key Responsibilities:

  • Lead and Manage a Team of IT Specialists: Ensure effective service delivery to the organization, overseeing technical management of services in line with ITIL best practices to meet service levels and ensure a positive customer experience.
  • Technical Management: Manage team schedules, tasks, and dependencies to ensure productivity and quality output, adhering to standards and best practices.
  • Service Delivery: Coordinate with products, suppliers, and vendors to deliver effective business services, implementing operational policies, processes, and service delivery.
  • Team Performance: Enhance team performance through coaching and development aligned with industry trends, leading continuous improvement initiatives.
  • Project Management: Lead small projects, ensuring timely and quality deliverables, including managing budgets when necessary.

Requirements:

  • IT Service Delivery and Management: Experience and knowledge of IT service delivery and service management, with a focus on Windows Server environments.
  • Technical Expertise: Configuration and management of Windows server environments using WSUS, SCCM, or Intune, with a demonstrable working knowledge of ITIL equivalent to Foundation Level.
  • Agile Practices: Experience of Agile practices, such as Scrum or Kanban, with a good understanding of Windows availability features such as clustering/always on.
  • PowerShell: Experience of PowerShell, with a good understanding of Windows Services such as DNS, Active Directory, and Group Policy.

What We Offer:

  • Competitive Salary: £48,000 - £54,000
  • Hybrid Working: Opportunity to work from home or in our office in Bristol
  • Professional Development: Opportunities for coaching and development aligned with industry trends