Cinema Operations Manager
4 weeks ago
We're a dynamic and innovative cinema brand that's changing the way people experience the magic of cinema. Our stylish venues offer a unique and memorable experience for every guest, with a focus on good old-fashioned hospitality done our way.
Job Title: Duty ManagerWe're looking for a highly motivated and experienced Duty Manager to join our team. As a key member of our Management Team, you'll oversee the smooth running and operation of our venues, ensuring that every guest has an exceptional experience.
Key Responsibilities:- Lead and motivate a high-performing team to deliver exceptional customer service and experience
- Oversee the day-to-day operation of the venue, including staff management, customer service, and sales
- Work closely with the Management Team to achieve business objectives and drive revenue growth
- Develop and implement strategies to improve customer satisfaction and loyalty
- Ensure compliance with company policies and procedures
- Up to £13 per hour, dependent on experience
- Unlimited complimentary cinema tickets for you and your friends
- 50% discount on all food and drink
- Wagestream membership - access to your wages when you need it
- Employee Assistance Programme by Hospitality Action
- Retail discounts with Wagestream
- Cycle to Work Scheme
- Epic staff events, team socials, and amazing incentives
- Experience in hospitality, with a focus on leadership and customer service
- Great leadership skills combined with mountains of personality
- Experience leading teams to success, motivating and coaching others
- A passion for food, customer service, hospitality, and people
- A team player who thrives working alongside others or independently
- An upbeat, hard-working, and flexible attitude
- Great business savvy, an entrepreneurial spirit, and self-drive
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