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Heating Services Coordinator

2 months ago

London, Greater London, United Kingdom WPJ Heating, a residential Plumbing and Heating... Full time

**About WPJ Heating**

WPJ Heating, a residential Plumbing and Heating company, is seeking a highly skilled and experienced professional to join their team as a Technical Manager. This is a pivotal role that requires a unique blend of technical expertise and leadership skills.

**Key Responsibilities:**

  • Oversee the team of domestic plumbing and heating engineers, managing their jobs, schedules, and resolving everyday issues.
  • Implement and optimize the functionality of the CRM system (Commusoft) to streamline office and engineer processes.
  • Liaise between clients and engineers, creating efficient work schedules, running jobs, ordering parts, and invoicing completed projects.
  • Nurture customer relationships, resolve difficulties, and direct a team of engineers around London.

**Requirements:**

  • Previous experience as a time-served plumbing and heating engineer.
  • Excellent communication and leadership skills.
  • Ability to think on their feet and react professionally to new situations.
  • Fluency in English (required).

**What We Offer:**

  • Competitive salary with timely increases for exceptional performance.
  • Performance bonus.
  • Company pension.
  • Life insurance.
  • 8 hour shift, Monday to Friday.
  • One Saturday per month (9am to 4pm) paid as overtime at double rate.