Retail Department Leader

2 weeks ago

Braintree, Essex, United Kingdom Primark Full time

About Primark

Primark is a leading global fashion retailer known for its trendy and affordable clothing, accessories, and homeware. We are committed to providing our customers with the latest styles at incredible prices, while also creating a positive and inclusive work environment for our employees.

Department Manager Role Overview

As a Department Manager at Primark, you will play a vital role in driving sales, managing inventory, and ensuring exceptional customer service within your designated department. You will be responsible for leading and motivating a team of Sales Associates and Team Leaders to achieve shared goals.

Key Responsibilities
  • Maximize sales performance by implementing effective merchandising strategies, analyzing sales data, and staying informed about current fashion trends.
  • Manage inventory levels efficiently, ensuring accurate stock counts, timely ordering, and optimal product placement to meet customer demand.
  • Lead and develop a high-performing team of Sales Associates and Team Leaders by providing coaching, feedback, and opportunities for growth.
  • Create a positive and engaging shopping experience for customers by providing exceptional service, resolving issues promptly, and fostering a welcoming atmosphere.
  • Collaborate with store management to implement company initiatives, maintain visual merchandising standards, and ensure operational efficiency.
Required Skills and Qualifications
  • Proven experience in retail management, preferably within a fast-paced environment.
  • Strong leadership and communication skills with the ability to motivate and inspire a team.
  • Excellent customer service orientation and a passion for providing exceptional experiences.
  • Analytical and problem-solving abilities with a keen eye for detail.
  • Proficiency in using point-of-sale systems and inventory management software.

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