Bookings Coordinator
4 days ago
We are seeking a highly organized and detail-oriented Bookings Administrator to join our team at Nuffield Health Brighton Hospital.
Key Responsibilities- Ensure the smooth operation of administrative tasks, meeting all required standards and timescales.
- Manage and interpret data, information, and situations to inform decision-making.
- Handle all patient and consultant enquiries, booking appointments, and queries.
- Enter, modify, maintain, and present data accurately and efficiently using electronic or manual systems.
- Prepare reports as requested and required by the department.
- Provide professional patient and consultant liaison, confident in communication via phone, email, and in-person.
- Manage appointment bookings and changes, creating, altering, or cancelling clinics and theatre lists as needed.
- Work autonomously and as part of a larger team.
- Previous experience in a fast-paced customer service environment.
- Ability to prioritize and organize a workload of changing priorities in a constantly changing environment.
- Excellent telephone manner and verbal and written English communication skills.
- Good working knowledge of Microsoft Office and strong computer skills, including working with databases.
- Attention to detail, including producing patient correspondence and appointment confirmations.
- Understanding of the importance of policies and operating procedures.
Nuffield Health is a charity that's building a healthier nation, one day at a time. We take pride in delivering high standards of patient care to both private patients and the NHS. Our facilities include 44 purpose-built en-suite rooms, 3 operating theatres, and a diagnostic department. We are located in Woodingdean, on the east side of Brighton, with easy access by rail and road, including free parking.
We want you to love coming to work, feeling healthy, happy, and valued. That's why we've developed a benefits package with you in mind. From free private healthcare to gym membership, a cycle to work scheme, and more. At Nuffield Health, we take care of what's important to you.
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Bookings Coordinator
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Brighton, Brighton and Hove, United Kingdom Nuffield Health Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Bookings Administrator to join our team at Nuffield Health Brighton Hospital. As a key member of our administrative team, you will be responsible for ensuring the smooth operation of our hospital's booking systems, providing exceptional patient care, and supporting our medical...
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Bookings Coordinator
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Brighton, Brighton and Hove, United Kingdom Nuffield Health Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Bookings Administrator to join our team at Nuffield Health Brighton Hospital. As a key member of our administrative team, you will be responsible for ensuring the smooth operation of our hospital's booking systems, providing exceptional patient care, and supporting our medical...
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Brighton, Brighton and Hove, United Kingdom Nuffield Health Full time{"title": "Bookings Administrator", "description": "Job SummaryWe are seeking a highly organized and detail-oriented Bookings Administrator to join our team at Nuffield Health Brighton Hospital. As a key member of our administration team, you will be responsible for ensuring the smooth operation of our booking systems, managing appointments, and providing...
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