Front of House Team Member

23 hours ago

Kingston upon Thames, Greater London, United Kingdom German Doner Kebab Full time
Front of House Team Member Job Description

We are seeking a highly motivated and enthusiastic Front of House Team Member to join our team at German Doner Kebab. As a Front of House Team Member, you will be the face of our brand, providing exceptional customer service and ensuring that every guest has a memorable experience.

Key Responsibilities:

  • Provide outstanding customer service, ensuring that every guest feels welcome and valued.
  • Process orders accurately and efficiently, using our point-of-sale system.
  • Deliver orders to the kitchen and assist in preparing and packing food and beverages.
  • Ensure that all guest areas are clean, sanitary, and tidy.
  • Work collaboratively with the kitchen team to deliver exceptional food quality and presentation.
  • Upsell and promote additional food items to enhance the guest experience and increase sales.
  • Process sales, provide guests with receipts, and deliver food in a timely manner.
  • Answer the telephone and deal with guest enquiries in a professional and courteous manner.
  • Assemble and package orders to brand standards.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing business volume levels.
  • Knowledge of food safety and hygiene practices.
  • Ability to maintain a clean and smart appearance at all times.
  • Positive and enthusiastic approach to all tasks.
  • Ability to follow instructions and achieve brand standards.

What We Offer:

We offer a competitive salary and benefits package, as well as opportunities for career progression and professional development. If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer service, we would love to hear from you.

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