Housekeeping Team Member

2 weeks ago

Hungerford, West Berkshire, United Kingdom Warner Hotels Full time

Job Summary:

We are seeking a highly motivated and customer-focused Housekeeping Team Member to join our team at Warner Hotels. As a key member of our housekeeping department, you will play a vital role in ensuring our guests enjoy a comfortable and memorable stay.

Key Responsibilities:

  • Deliver exceptional customer service to our guests, ensuring their needs are met and exceeded.
  • Work collaboratively with the housekeeping team to maintain the highest standards of cleanliness and presentation in our rooms and public areas.
  • Participate in ongoing training and development to enhance your knowledge of customer service, hotel operations, and product knowledge.
  • Contribute to the smooth running of the hotel by being proactive and flexible in your approach to work.
  • Support the housekeeping manager and team leaders in achieving departmental goals and objectives.

Requirements:

  • A passion for delivering exceptional customer service and a commitment to ensuring our guests have an outstanding experience.
  • Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and guests from diverse backgrounds.
  • A willingness to learn and develop your skills and knowledge in customer service, hotel operations, and product knowledge.
  • Ability to work flexibly and be proactive in your approach to work.
  • A commitment to maintaining the highest standards of cleanliness and presentation in our rooms and public areas.

What We Offer:

  • A competitive hourly rate, with opportunities for career development and progression.
  • A comprehensive training program to enhance your skills and knowledge in customer service, hotel operations, and product knowledge.
  • A supportive and collaborative team environment, with opportunities to work with colleagues from diverse backgrounds.
  • A range of benefits, including free use of gym and leisure facilities, free or discounted food onsite, and access to numerous discounts and offers with national brands and retailers.

Location:

Warner Hotels

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