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Retail Sales Associate

2 months ago

London, Greater London, United Kingdom Selfridges Full time
Sales Associate - Jacquemus, Ready to Wear (Full-time)

As a Sales Associate at Selfridges, you will be an integral part of a dynamic team that delivers exceptional customer experiences.

Your primary focus will be on providing outstanding customer service, ensuring that every interaction is personalized and memorable. You will be an expert in all things Selfridges, with a deep understanding of our products, services, and events.

Key responsibilities include:

  • Building strong relationships with customers, understanding their needs, and providing tailored solutions.
  • Conducting sales, refunds, and exchanges, ensuring seamless transactions and customer satisfaction.
  • Maintaining a high level of product knowledge, staying up-to-date on the latest trends and competitor activity.
  • Working collaboratively with colleagues to achieve sales targets and maintain a well-organized store environment.
  • Adapting to changing business needs, taking ownership of tasks, and demonstrating flexibility and a positive attitude.
  • Continuously improving customer service skills, staying curious, and seeking opportunities to expand knowledge and expertise.

This role requires a customer-focused individual who is passionate about delivering exceptional service and contributing to the success of Selfridges.