Client Relationship Manager

3 weeks ago


Huntingdon, Cambridgeshire, United Kingdom Jobheron Full time
Job Title: Client Relationship Executive

We are seeking a highly motivated and organized Client Relationship Executive to join our team at Jobheron. As a key member of our Marketing Services department, you will be responsible for building and maintaining strong relationships with our clients, ensuring their needs are met, and driving sales growth.

Key Responsibilities:
  • Quoting and booking in orders
  • Maintaining positive relationships with clients
  • Answering the phone and responding to customer queries
  • Taking project briefs and liaising with internal departments, taking projects to completion on time, on brief and on budget
  • Dealing with client queries and problem-solving any issues that may arise
  • Reporting and invoicing
  • Attend client meetings - in person and via video call as required
  • Ensure maintenance of SLAs
  • Assisting with controlling and re-ordering of stock
  • Raising purchase orders and liaising with suppliers
  • Courier tracking
  • General office administration
  • Liaising with the production department on lead times and materials
  • Assisting in maintaining the Displays showroom
Requirements:
  • Be able to work to strict deadlines whilst still maintaining a high level of attention to detail
  • Be a confident communicator both internally and externally
  • Be able to manage your own time effectively
  • Be forward thinking and proactive approach
  • Be able to work independently and as part of a team
  • Have excellent organisational skills
  • Have good commercial awareness and experience in a client-facing role
  • Have experience of Excel, Word, Outlook
What We Offer:
  • 4 x Salary life assurance
  • 75% income protection
  • Private Medical
  • Enhanced pension scheme
  • Enhanced maternity and paternity pay
  • Starting at 24 days holiday plus bank holidays
  • 35-hour working week
  • Employee Assistance Programme - Unum Help@Hand
  • Trained mental health first aiders
  • Eye-care Scheme
  • Cycle to work scheme
  • Exclusive staff discounts


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