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Work Coordinator

2 months ago

Bath, Bath and North East Somerset, United Kingdom Liberty Gas Group Full time

Job Summary:

Liberty Gas Group is seeking a highly skilled Work Coordinator to join our team. As a Work Coordinator, you will play a critical role in ensuring the smooth operation of our business.

Key Responsibilities:

  • Prioritize and schedule tasks to ensure efficient use of resources
  • Reschedule jobs that fall out of program to minimize disruptions
  • Manage contract requirements for a range of projects
  • Handle customer inquiries and schedule appointments
  • Validate job information to ensure accuracy
  • Manage customer relationships to ensure high levels of satisfaction
  • Ensure regulatory information is up-to-date and logged in real-time
  • Provide exceptional customer service to maintain high levels of customer satisfaction

Requirements:

  • Good level of education
  • Previous experience in call handling and scheduling
  • Ability to operate a computerized database system
  • Good knowledge of office working systems
  • Excellent communication skills
  • Ability to work independently and as part of a team
  • Demonstrate strong analytical skills and ability to manage change

What We Offer:

  • Pension scheme
  • 23 days Annual Leave, plus Bank Holidays
  • Cycle to Work scheme
  • Liberty Sense Awards: employees are nominated by colleagues for living the Liberty values, those who win receive a high street voucher
  • YuLife: includes Life Insurance/Death in service benefit, Smart Health, Best Doctors, Mental Health Support, Online Health Check, Nutrition consultations, Online fitness program, YuMatter+ Employee Assistance Programme, Free will writing, Reward scheme for healthy behaviors, Exclusive membership and wellbeing product discounts, Medicash Health Cash Plan

About Us:

Liberty Gas Group is a leading provider of gas installation, maintenance, and servicing. We are committed to delivering high-quality services to our customers and are passionate about putting them at the heart of everything we do.

We are an innovative and experienced company that is dedicated to making a positive difference in the communities we serve. We are proud to employ talented and driven individuals who share our values of Passion, Openness, Respect, and Trust.

We strive to be a diverse and inclusive place where everyone can be themselves. We commit to achieving equal opportunities in employment for all suitably qualified candidates.

Please note that only candidates who have the right to work in the UK will be considered for this role.

As part of our recruitment process, all employees need to be vetted and undertake pre-employment checks. For this role, you may need to complete a Disclosure and Barring Service (DBS) Check prior to or upon commencing employment with Liberty Gas Group.