Food and Beverage Operations Supervisor
4 weeks ago
We are seeking a skilled Food and Beverage Supervisor to join our team at Hilton Manchester Deansgate. As a key member of our Food and Beverage team, you will be responsible for supervising operations to deliver an exceptional guest experience while working closely with the management team to achieve departmental targets.
Key Responsibilities- Supervise Food and Beverage operations to ensure smooth and efficient service delivery.
- Deal with guest queries and complaints in a professional and courteous manner.
- Work closely with the management team to achieve departmental targets and goals.
- Deputise for management in their absence and take charge of the team.
- Develop and implement strategies to improve guest satisfaction and loyalty.
- Collaborate with colleagues to create memorable experiences for our guests.
- Competitive hourly rate of £12.53 plus service charge.
- Free and healthy meals when on duty.
- Discounted membership rates to wellness facilities.
- Team events and initiatives, such as cinema visits or staff parties.
- Personal development programs designed to support your career growth.
- A chance to make a difference through our Corporate Responsibility programs.
- Team Member Travel Program: discounted hotel nights and 50% off food and beverages.
- Peoples pension with employer contribution.
- High street discounts through Perks at Work.
- 28 days of holiday, including bank holidays, increasing yearly to up to 33 days.
- Discounted dental and health cover.
- Guest Experience Day after successfully passing probation.
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