Waiting Staff

24 hours ago


Reading, Reading, United Kingdom Greene King Full time

About the Role

We are seeking a skilled and enthusiastic Waiting Staff to join our team at The Berkshire Arms. As a key member of our front-of-house team, you will be responsible for delivering exceptional customer service and creating a memorable experience for our guests.

Key Responsibilities

  • Provide outstanding customer service, ensuring every guest feels welcome and valued.
  • Know the menu inside out, making recommendations to customers and ensuring their dining experience is tailored to their needs.
  • Greet, serve food, and look after our customers whilst they dine with us, ensuring a seamless and enjoyable experience.
  • Assist the bar in preparing drinks to meet specs and customer expectations.
  • Maintain a safe, legal, and clean environment in the front of house, addressing any issues promptly and efficiently.

What We Offer

As a Waiting Staff member, you will receive a competitive salary, pension contribution, and access to a range of benefits, including:

  • The opportunity to further your career across our well-known brands.
  • Discounts on food and drink for you and your loved ones.
  • A free employee assistance program, providing mental health, well-being, financial, and legal support.
  • Discounts at our Greene King Inns and hotels.
  • Access to a Wage Stream, allowing you to access your wage before payday.
  • Retail discounts, including up to 30% off at Superdrug and exclusive discounts with three mobile.

Requirements

To succeed in this role, you will need:

  • A willingness to learn and expand your skills.
  • A great eye for detail, ensuring every pint is poured to perfection.
  • A passion for delivering great service and creating a warm welcome for every customer.
  • A positive can-do attitude and a commitment to being a real team player.


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