Sales Associate

2 months ago

Horley, Surrey, United Kingdom World Duty Free - WDF Full time
About the Role

As a Customer Service Representative at World Duty Free - WDF, you will play a vital role in delivering an exceptional customer experience, building rapport with our customers, and providing them with an enjoyable journey. You will be responsible for:

  • Delivering world-class service to every customer, ensuring their needs are met and exceeded.
  • Maximizing sales opportunities by utilizing your knowledge of products, promotions, and service skills.
  • Demonstrating positive personal behaviors and a can-do attitude, working independently or as part of a team to achieve operational standards.
Key Responsibilities

Some of your key responsibilities will include:

  • Providing individualized service experiences for every customer, ensuring their needs are met and exceeded.
  • Utilizing your knowledge of products and promotions to maximize sales opportunities.
  • Working collaboratively with colleagues to achieve operational standards and deliver exceptional customer service.
What We Offer

As a Customer Service Representative at World Duty Free - WDF, you will enjoy a range of benefits, including:

  • A competitive hourly rate and excellent benefits package.
  • A comprehensive training program to ensure your success in the role.
  • The opportunity to work with a talented and experienced team, with a focus on career development and growth.
  • A range of discounts and perks, including travel discounts and free parking.
About Us

World Duty Free - WDF is a leading retailer of luxury products, with a commitment to delivering exceptional customer service and experiences. We are passionate about our people and are dedicated to creating a positive and inclusive work environment.

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