Current jobs related to Customer Service Manager Technical Lead - Work From Home - Nobul Resourcing Solutions

  • Technical Customer Service Director

    1 month ago

    Work From Home, United Kingdom Nobul Resourcing Solutions Full time

    Customer Support ManagerAre you a seasoned customer support professional looking to make a meaningful impact with a leading SaaS company? We're seeking a dynamic Customer Support Manager to join our forward-thinking team and drive customer satisfaction and support process excellence.About UsOur client is an award-winning SaaS company revolutionizing their...

  • Technical Customer Service Director

    1 month ago

    Work From Home, United Kingdom Nobul Resourcing Solutions Full time

    Customer Support ManagerAre you a seasoned customer support professional looking to make a meaningful impact with a leading SaaS company? We're seeking a dynamic Customer Support Manager to join our forward-thinking team and drive customer satisfaction and support process excellence.About UsOur client is an award-winning SaaS company revolutionizing their...

  • Technical Support Specialist

    1 month ago

    Work From Home, United Kingdom Stackr Full time

    Support EngineerStackr is seeking a highly skilled Support Engineer to join our Product Development team. As a key member of our team, you will be responsible for delivering exceptional customer technical support and working closely with our Tech Lead to implement strategies that optimize our processes and improve customer care.Key...

  • Chief Technical Officer

    1 month ago

    Work From Home, United Kingdom InfraView - Specialist Cloud & IT Infrastructure Technology Recruitment Full time

    Head of EngineeringJoin InfraView, a specialist cloud and IT infrastructure technology recruitment agency, as we seek an exceptional Head of Engineering to lead our Call Recording and Customer Experience (CX) function.About the Role:We are looking for a highly skilled and experienced technical leader to oversee the development and growth of our engineering...

  • Chief Technical Officer

    1 month ago

    Work From Home, United Kingdom InfraView - Specialist Cloud & IT Infrastructure Technology Recruitment Full time

    Head of EngineeringJoin InfraView, a specialist cloud and IT infrastructure technology recruitment agency, as we seek an exceptional Head of Engineering to lead our Call Recording and Customer Experience (CX) function.About the Role:We are looking for a highly skilled and experienced technical leader to oversee the development and growth of our engineering...

  • Cyber Security Operations Centre Lead

    1 month ago

    Work From Home, United Kingdom Fruition IT Full time

    Cyber SOC Technical Lead Job DescriptionWe are seeking an experienced Cyber SOC Technical Lead to join our team at Fruition IT. As a key member of our Cyber Security Operations Centre, you will be responsible for leading a team of SOC Analysts and driving the continuous enhancement of our security service offerings.Key Responsibilities:Mentor and develop a...

  • Technical Manager

    1 month ago

    Work From Home, United Kingdom Blank Space Recruitment Full time

    Technical Manager - Audio Visual ProductionBlank Space Recruitment is seeking an experienced Technical Manager to join our client's team in the West Midlands. As a Technical Manager, you will be responsible for supporting the technical requirements in the warehouse as well as the project management team.About the RoleThe Technical Manager will be the...

  • Virtual Directory Service Architect

    1 month ago

    Work From Home, United Kingdom Platinum Group Full time

    Virtual Directory Service Engineer OpportunityWe are seeking an experienced Virtual Directory Service Engineer to join our Identity and Access Management (IAM) team at Platinum Group. This is a unique opportunity to be part of a world-leading customer site and contribute to the design and future direction of the Virtual Directory Service.Key...

  • Virtual Directory Service Architect

    1 month ago

    Work From Home, United Kingdom Platinum Group Full time

    Virtual Directory Service Engineer OpportunityWe are seeking an experienced Virtual Directory Service Engineer to join our Identity and Access Management (IAM) team at Platinum Group. This is a unique opportunity to be part of a world-leading customer site and contribute to the design and future direction of the Virtual Directory Service.Key...

  • Technical Sales Engineer Automotive

    3 months ago

    Work From Home, United Kingdom Arrow Electronics, Inc. Full time

    Position:Technical Sales Engineer AutomotiveJob Description:As Arrow Global Components (AGC), a part of Arrow Electronics, we are a leader in distribution and value-added services related to electronic components. We resell, customize, and distribute electronic components to our clients all over the world. Our business is based on a trusted, long-lasting net...

  • Route Switch Engineer

    1 month ago

    Work From Home, United Kingdom TEC Partners - Technical Recruitment Specialists Full time

    Job Title: Route Switch EngineerTEC Partners - Technical Recruitment Specialists is seeking an experienced Route Switch Engineer to work on an upcoming customer assignment with a world-leading technology client.About the RoleWe are looking for a skilled Network Engineer with significant experience in routing and switching, as well as associated protocols...

  • Route Switch Engineer

    1 month ago

    Work From Home, United Kingdom TEC Partners - Technical Recruitment Specialists Full time

    Job Title: Route Switch EngineerTEC Partners - Technical Recruitment Specialists is seeking an experienced Route Switch Engineer to work on an upcoming customer assignment with a world-leading technology client.About the RoleWe are looking for a skilled Network Engineer with significant experience in routing and switching, as well as associated protocols...

  • VP Engineering Operations Lead

    1 month ago

    Work From Home, United Kingdom IRIS Software Group Full time

    Job Title: VP Engineering OperationsJoin IRIS Software Group as we seek a highly skilled and experienced VP Engineering Operations to lead our engineering teams in delivering high-quality software solutions.About the RoleThe VP Engineering Operations will be responsible for ensuring that our engineering teams are working efficiently and effectively to...

  • VP Engineering Operations Lead

    1 month ago

    Work From Home, United Kingdom IRIS Software Group Full time

    Job Title: VP Engineering OperationsJoin IRIS Software Group as we seek a highly skilled and experienced VP Engineering Operations to lead our engineering teams in delivering high-quality software solutions.About the RoleThe VP Engineering Operations will be responsible for ensuring that our engineering teams are working efficiently and effectively to...

  • Technical Sales Engineer Automotive

    3 weeks ago

    Work From Home, United Kingdom Arrow Electronics, Inc. Full time

    Job Title: Technical Sales Engineer AutomotiveWe are seeking a highly skilled Technical Sales Engineer to join our team at Arrow Electronics, Inc. in the UK. As a Technical Sales Engineer, you will be responsible for securing new business and maintaining excellent customer relationships.Key Responsibilities:Develop and execute sales strategies to drive...

  • Technical Sales Engineer Automotive

    3 weeks ago

    Work From Home, United Kingdom Arrow Electronics, Inc. Full time

    Job Title: Technical Sales Engineer AutomotiveWe are seeking a highly skilled Technical Sales Engineer to join our team at Arrow Electronics, Inc. in the UK. As a Technical Sales Engineer, you will be responsible for securing new business and maintaining excellent customer relationships.Key Responsibilities:Develop and execute sales strategies to drive...

  • Technical Support Specialist

    1 month ago

    Work From Home, United Kingdom NEC Software Solutions Full time

    Customer Support Operations SpecialistWe are seeking a highly skilled Customer Support Operations Specialist to join our dynamic team responsible for resolving application support issues for our Housing solution.Key Responsibilities:Provide technical assistance and application support to customers, demonstrating in-depth knowledge of application...

  • Technical Support Specialist

    1 month ago

    Work From Home, United Kingdom NEC Software Solutions Full time

    Customer Support Operations SpecialistWe are seeking a highly skilled Customer Support Operations Specialist to join our dynamic team responsible for resolving application support issues for our Housing solution.Key Responsibilities:Provide technical assistance and application support to customers, demonstrating in-depth knowledge of application...

  • Technical Support Specialist

    1 month ago

    Work From Home, United Kingdom Hatched Recruitment Group Full time

    Job Title: Second Line Support SpecialistWe are an ambitious and fast-growing fintech startup, delivering cutting-edge cloud-based financial services that are transforming the industry.Job SummaryWe are looking for a talented Second Line Support Specialist to join our growing team and help maintain an exceptional customer experience by addressing more...

  • Technical Support Specialist

    1 month ago

    Work From Home, United Kingdom Hatched Recruitment Group Full time

    Job Title: Second Line Support SpecialistWe are an ambitious and fast-growing fintech startup, delivering cutting-edge cloud-based financial services that are transforming the industry.Job SummaryWe are looking for a talented Second Line Support Specialist to join our growing team and help maintain an exceptional customer experience by addressing more...

Customer Service Manager Technical Lead

1 month ago

Work From Home, United Kingdom Nobul Resourcing Solutions Full time
Customer Support Manager

We are seeking a dynamic and experienced Customer Support Manager to join our forward-thinking team at Nobul Resourcing Solutions. As a key member of our support team, you will play a pivotal role in enhancing customer satisfaction and streamlining support processes.

About the Role

As a Customer Support Manager, you will be responsible for developing and implementing a comprehensive customer support strategy aligned with company goals. You will build and scale a proficient support team, focusing on ownership and accountability. You will also keep stakeholders informed on project progress and department metrics.

Requirements
  • Over 3 years of experience managing a support team for a SaaS application
  • Bring a track record of significant impact and immediate contribution to strategic goals
  • Are a technology enthusiast with a knack for learning new software
  • Excel in data-driven approaches, goal setting, and communication
  • Possess a creative, entrepreneurial mindset and a desire to help grow the business
Bonus Points
  • Experience with Jira Service Desk, Slack, Hubspot
  • AI knowledge bot usage and contribution

We are an award-winning SaaS company with a mission to revolutionize the industry we serve through automation and data-driven insights. We have won the Culture 100 Award, reflecting our dedication to an innovative, collaborative, and fulfilling workplace culture.