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2 months ago
Job Overview
Pay: £7.37 - £12.05 per hour
Job Summary
We are seeking a highly motivated and customer-focused Sales Assistant to join our team at Dunelm in Chelmsford. As a Sales Assistant, you will be the first point of contact for customers, providing excellent service and ensuring a positive shopping experience.
Key Responsibilities
- Provide exceptional customer service, responding to customer queries and resolving issues in a professional and courteous manner.
- Process transactions accurately and efficiently, handling cash, credit card payments, and other payment methods.
- Maintain a high level of product knowledge, advising customers on products and services.
- Contribute to a positive and inclusive store environment, promoting a culture of respect and teamwork.
- Work collaboratively with colleagues to achieve sales targets and meet customer needs.
Requirements
- Previous retail or customer service experience is desirable.
- Excellent communication and interpersonal skills.
- Ability to work flexibly, including evenings and weekends.
- Basic math skills and accuracy when handling cash and credit card transactions.
Diversity and Inclusion
Dunelm is committed to becoming a fully inclusive business, recognizing the value of diversity and welcoming applications from all candidates. We celebrate diversity in all its forms and are seeking applications from candidates who share our values and commitment to inclusivity.