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Retail Sales Associate

2 months ago

Hexham, Northumberland, United Kingdom Pets at Home Retail Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Store Colleague at Pets at Home Retail. As a Store Colleague, you will play a critical role in delivering exceptional customer service and ensuring a great shopping experience for our customers.

Key Responsibilities
  • Provide excellent customer service and respond to customer queries in a timely and professional manner.
  • Work collaboratively with colleagues to achieve sales targets and drive business growth.
  • Maintain a high level of product knowledge and provide expert advice to customers on our products and services.
  • Contribute to the overall visual merchandising and store presentation to ensure a welcoming and engaging shopping environment.
  • Participate in stock management and replenishment activities to ensure efficient stock levels and minimize stock losses.
Requirements
  • Excellent communication and interpersonal skills with the ability to work effectively with colleagues and customers.
  • Ability to work in a fast-paced environment and adapt to changing priorities and deadlines.
  • Basic knowledge of retail operations and customer service principles.
  • Flexibility to work a variety of shifts, including weekends and holidays.
  • Ability to lift and move stock as required.
What We Offer
  • A competitive hourly rate and opportunities for career progression.
  • A comprehensive training program to develop your skills and knowledge.
  • A fun and supportive work environment with a team of like-minded individuals.
  • A range of benefits, including discounts on our products and services, and access to exclusive employee discounts.