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Overnight Hotel Attendant

2 months ago

Inverness, United Kingdom Leonardo Hotel Inverness Full time
Be Yourself - Be a Dynamic Team Contributor - Be Leonardo

As an Overnight Hotel Attendant, you will be central to the hotel's operations, taking pride in your contributions to assist the Night Manager and ensure everything runs smoothly. Prepare for a fast-paced environment as you step into this vital role.

Working alongside a lively team, your primary focus will be on enhancing guest satisfaction through exceptional service. You will engage with guests during their arrival and departure, while also playing a key role in shaping their experience by participating in kitchen duties to prepare room service orders, alongside general cleaning responsibilities and setting up for upcoming conferences.

Some of the benefits our team members enjoy include:
  • Exclusive rates on Leonardo Hotel accommodations throughout the UK & Europe: perfect for planning that getaway you've been dreaming of.
  • Company-wide recognition program: for showcasing your unique self, you could earn vouchers redeemable at a variety of popular retailers.
  • Complimentary meals during shifts.
  • Talent referral program: earn bonuses for recommending friends to join our team.
  • We value celebrations: we frequently host Thank You Week events (your hotel may feature anything from ice cream trucks to pizza parties) and an annual Employee Awards Celebration.
  • Essential benefits: access to the Company Pension Scheme, Life Assurance, and Wellbeing Support.
  • Continuous job-related training programs with clear advancement opportunities.
If you are our ideal Overnight Hotel Attendant, you will:
  • Be yourself.
  • Collaborate with your Night team colleagues to ensure the safety and security of the hotel and our guests.
  • Conduct regular Fire Walks each night.
  • Pay attention to detail: you will be responsible for setting up breakfast items in the morning, ensuring everything looks appealing.
Why consider a position with us?

We prioritize the well-being of our team members just as much as we do for our guests. Once you become part of our team, you become part of the Leonardo community. In our organization, your dedication and efficiency are recognized, and we strive to keep you at the forefront of your career as a Hospitality professional. Our "GROWonline" learning platform ensures you acquire the knowledge and skills necessary, supplemented by regular coaching and training from your manager. Our ongoing Learning Bites, "Come Join Us Guest Care" training, and Wellness webinars will all support your development with us. With readily available support, high-quality practical training, and clear pathways for advancement, you will be well-positioned for a successful future in Hospitality.

Our Story

With a foundation built on decades of hospitality expertise, we operate over 270 hotels across the United Kingdom and Europe. We manage over 55 hotels throughout the UK & Ireland, and as one of the fastest-growing hotel groups, we have ambitious plans for expansion in the coming years; there has never been a more thrilling time to consider a role with us.