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Public Sector Solutions Specialist
2 months ago
Position:
Solutions Consultant (Public Sector Services)
Overview:
Our client is seeking a Solutions Consultant to contribute to their mission on a permanent basis. This role is pivotal in crafting innovative propositions and proposals, leading the charge in developing compelling, cost-effective solutions that enhance both front and back-office capabilities.
Key Responsibilities:
- Develop winning bid solutions, ensuring alignment with strategic business objectives.
- Take ownership of the quality and performance of outputs to support growth and meet deadlines.
- Engage directly with clients, attending meetings to tailor responses to their specific needs.
- Drive new business opportunities within Citizen Experience and Digital Business Services sectors.
- Provide expert input to bids, ensuring excellence in proposal quality.
- Foster innovation in customer engagement and collaborate with Sales and Marketing to build a robust knowledge base.
Requirements:
- Strong understanding of Digital Business Process Services and the broader Citizen Experience landscape.
- Experience in enhancing digital customer experiences from legacy systems.
- Familiarity with contact center services and centralized solutions, with the ability to shape market propositions.
- Proven track record in public service solutions and frameworks.
- Extensive experience in delivering solutions for complex public sector opportunities.
Skills:
- Demonstrated ability to understand organizational needs and design compelling solutions.
- Proven presales experience, leading the development of innovative responses that achieve success.
- Strong grasp of technology trends and their impact on business and customer experiences.
- Excellent interpersonal skills, capable of effective communication at all organizational levels through various methods.
Benefits:
- Competitive salary range of £70,000 - £85,000 with performance-based bonus potential.
- Fully remote role with flexible working hours.
- Generous holiday allowance with the option to purchase additional leave.
- Comprehensive benefits package including pension, life assurance, and family leave policies.
- Opportunities for community engagement through paid volunteer days.
If you possess the necessary qualifications and experience, we encourage you to consider this opportunity.
