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Head Housekeeping Manager
2 months ago
About The Bamford Collection
The Bamford Collection is a group of consciously minded lifestyle brands committed to nourishing and nurturing people and planet.
Job Summary
We are seeking a highly skilled and experienced Head Housekeeping Manager to lead our housekeeping operations and team at The Wild Rabbit & The Cottages. As a key member of our management team, you will be responsible for delivering exceptional service to our guests and ensuring that our high standards of cleanliness and quality are consistently met.
Key Responsibilities
- Housekeeping Operations Management: Oversee the daily operations of housekeeping across multiple locations, including staff management, task delegation, and ensuring consistent service quality.
- Procurement and Stock Management: Handle the purchase of cleaning supplies and equipment, ensuring that stock levels are maintained and rotated efficiently to meet operational needs.
- Standard Operating Procedures: Develop and implement standardized procedures for housekeeping tasks, and provide training to ensure all staff adhere to these standards.
- Performance Management: Monitor and manage team performance to meet strict deadlines, while maintaining the highest quality of service expected in a 5-star environment.
- Administrative Duties: Perform essential administrative tasks such as creating staff schedules, planning daily operations, and preparing resources to ensure smooth running of housekeeping activities.
Requirements
- Time Management: Effectively prioritize tasks and manage time to meet deadlines and complete work efficiently.
- Calm Under Pressure: Maintain composure and make clear decisions even in high-stress or fast-paced environments.
- Multi-Tasking: Capable of handling multiple tasks or projects simultaneously without compromising quality or focus.
- Effective Communication: Clearly and effectively convey information, both verbally and in writing, ensuring understanding among team members and stakeholders.
- Approachable Leadership: Easily accessible and open to communication, creating a welcoming environment where team members feel comfortable seeking guidance or support.
Benefits
- Discounts: We offer a range of discounts on our products, treatments, and dining experiences from day 1.
- Volunteering Days: Employees are offered one paid day per year to volunteer with a charity of their choice.
- Private Medical Insurance: We offer subsidised private medical insurance through Bupa.
- Pension Scheme: Pay up to 9% of your salary into your pension each month; we contribute up to 4.5%.
- Life Assurance: We offer life assurance cover, equivalent of up to a year of your annual salary.
- Mental Health Support: Our Employee Assistance Programme provides 24-hour support, seven days a week.
