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Sales Team Manager

2 months ago

Peterborough, Peterborough, United Kingdom TPS Full time
Job Description

Job Title: Sales Team Manager

Job Summary:

We are seeking an experienced Sales Team Manager to join our team at TPS, a leading provider of Genuine Parts and products for Volkswagen Group vehicles. As a Sales Team Manager, you will be responsible for leading and motivating a team of Parts Sales Executives to achieve and exceed sales targets while building strong relationships with customers.

Key Responsibilities:

  • Lead, manage, and motivate the Parts Sales Executive Team to achieve and exceed sales targets
  • Continually monitor sales performance against set Key Performance Indicators (KPIs) and take corrective action with the team to ensure KPIs and sales targets are met
  • Plan and implement promotional activities and campaigns to enable sales targets to be met, in collaboration with the Centre Manager
  • Maintain own product knowledge and awareness of competitor activity
  • Conduct regular 1:1 performance reviews to monitor the achievement of individual KPIs and provide developmental or corrective support where required
  • Ensure the sales team is motivated through creative incentive schemes and rewards, in collaboration with the Centre Manager
  • Provide and maintain an excellent level of service to customers via the team
  • Monitor delivery schedules to help maintain and improve service levels, in collaboration with the Centre management team
  • Conduct business with the highest level of integrity and professionalism
  • Ensure the proper and accurate use of all business systems throughout the team
  • Ensure compliance with business standards and processes, financial, legal, warranty, and ethical guidelines

Requirements:

  • A proven track record of Sales Team management experience gained in a Business-to-Business (B2B) environment
  • The ability to lead, manage, and motivate a team of Parts Sales Executives
  • Passionate about providing a great customer service experience
  • A confident and capable communicator who can build strong relationships with all key stakeholders and clients
  • A high degree of IT literacy and a proficient user of Microsoft Office
  • Sales-focused and results-oriented
  • A passion or interest in the automotive industry or providing great customer service

What We Offer:

At TPS, we are committed to attracting and developing our people and take great pride in the Learning and Development pathways Volkswagen Group have put in place to ensure personal growth and career success. We retain our people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business.