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Hospitality Team Member

2 months ago

StratforduponAvon, Warwickshire, United Kingdom DoubleTree by Hilton Stratford upon Avon Full time

About the Role:

We are seeking a highly motivated and customer-focused individual to join our team as a Bar Team Member at DoubleTree by Hilton Stratford-upon-Avon.

Key Responsibilities:

  • Provide exceptional guest service in a variety of Food & Beverage areas across the hotel.
  • Stay up-to-date with pricing and promotions to advise guests and maximize sales.
  • Work effectively under pressure to ensure guest satisfaction and brand standards are met.

What We Offer:

  • Free health club membership (T&Cs apply)
  • Discounts across The QHotels Collection
  • Hilton Worldwide discounts
  • Family & Friends discounts in hotels across The QHotels Collection
  • Support with training & professional qualifications, including course fees
  • Various learning & development opportunities
  • Access to an Employee Assistance Program – Hospitality Action
  • Refer a friend scheme
  • FREE parking

Requirements:

  • Passion for delivering exceptional guest service
  • Strong customer service skills
  • Good time management and organizational skills
  • Ability to work under pressure

About Us:

DoubleTree by Hilton Stratford-upon-Avon is a 4* hotel located in the heart of Stratford-upon-Avon. We offer a range of amenities, including The Quills restaurant and a lounge bar area, afternoon tea, private dining, and meetings and event spaces. We are proud to be a Disability Confident employer and committed to diversity, inclusion, and equal opportunities for all.