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Referral and Information Officer

2 months ago


Stockport, Stockport, United Kingdom Stockport Council Full time

Job Summary:

We are seeking a skilled Referral and Information Officer to join our Adult Social Care Front Door Team. As a key member of our multi-disciplinary team, you will be the first point of contact for enquiries to Adult Social Care, providing a responsive and effective service to our customers.

Key Responsibilities:

  • Provide professional and appropriate support to customers, responding to their enquiries and concerns in a timely and effective manner.
  • Work collaboratively with colleagues to ensure seamless communication and a high-quality service.
  • Contribute to the development and implementation of effective referral and information systems.
  • Participate in training and development opportunities to enhance your skills and knowledge.

About Us:

Stockport Council is a dynamic and ambitious organization committed to creating opportunities for everyone who lives, works, and spends time in the borough. We are proud to be recognized under the Good Employment Charter, demonstrating our commitment to the wellbeing of our colleagues and our pledge to pay the real living wage.

What We Offer:

  • A supportive and inclusive work environment.
  • Opportunities for career progression and professional development.
  • A range of flexible and hybrid working arrangements.
  • Inclusive employment policies and staff engagement forums.