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Tenancy Management Team Coordinator
2 months ago
Tenancy Management Team Coordinator
37 hours per week, based in a dynamic office environment
£24,908.57 per annum
The Tenancy Management Team Coordinator plays a vital role in the attainment of meeting targets and in monitoring performance. They are responsible for providing effective administrative support to the team, operating a triage service, and ensuring that reporters of Anti-Social Behaviour (ASB) and victims of crime are dealt with in an empathetic and professional manner.
Key Responsibilities:
- Providing administrative support to the Tenancy Management Team
- Operating a triage service to manage ASB and crime reports
- Ensuring accurate information is gathered and logged to officers
- Signposting to reduce the risk of harm
Requirements:
- Solid experience in an administrative role
- Exceptional customer service skills, with the ability to build great relationships
- Great IT skills, with knowledge of MS Office packages
Desirable Skills:
- Experience of working in the social housing sector
About Community Gateway Association:
Community Gateway Association is a leading provider of social housing, owning and managing almost 7000 homes across the city. We aim to offer great customer service, providing safe, well-maintained, and affordable homes, and making a positive difference to the communities in which we work.
Our Values:
We value inclusion, diversity, and equality, and strive to create a workplace that is welcoming and inclusive for all. We believe in providing a great employee experience, with a range of benefits, including a generous holiday allowance, free parking, free breakfasts, a health cash-plan, and a reward and recognition scheme.
Why Work with Us:
We are committed to creating a sustainable future and making a positive impact on the communities we serve. If you share our values and are passionate about delivering excellent customer service, we want to hear from you.
