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Network Engineer

2 months ago

London, Greater London, United Kingdom Vodafone Full time

About Vodafone Business Technology Solutions

We empower businesses of all sizes with world-class technology solutions. Our team designs and develops cutting-edge Fixed Line solutions, driving efficiency through automation and AI, and implements them directly with our customers.

Your Role as a Network Engineer

As a Network Engineer, you'll provide expert engineering support for both fault resolution (assure) and new service installations (provide) on behalf of Vodafone. You'll collaborate closely with project engineers and managers to ensure successful project delivery, meeting client expectations and company standards.

Key Responsibilities:

  • Manage day-to-day project activities and provide services for our clients.
  • Ensure efficient incident management and resolution for Cisco Managed LAN and WLAN environments.
  • Maintain accurate site documentation and adhere to quality and safety protocols.
  • Collaborate effectively with Project Engineers, Service Desk, and High Care Delivery colleagues.
  • Troubleshoot and resolve customer faults within agreed timeframes.

Your Expertise:

  • Strong understanding of Cisco LAN and Wireless LAN technologies, including switching and IP addressing best practices.
  • Familiarity with Cisco Voice Technologies.
  • Proven ability to work independently and as part of a team.
  • Excellent communication and interpersonal skills.