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Senior Network Security Specialist

2 months ago

Birmingham, Birmingham, United Kingdom Pyramid Consulting, Inc Full time

Job Title: Senior SME - Digital Network & Security

Job Summary:

We are seeking a highly skilled Senior SME - Digital Network & Security to join our team at Pyramid Consulting, Inc. As a key member of our network security team, you will be responsible for designing, managing, and supporting networks in customer Data Centres or Cloud environments.

Key Responsibilities:

  • Action, update, and resolve logged support incidents in line with SLA commitments.
  • Carry out regular system checks within required timescales.
  • Undertake appropriate system housekeeping activities.
  • Participate in a rota for out-of-hours support.
  • Deploy approved system changes.
  • Produce and update support documentation.
  • Produce regular reports.
  • Management and administration of backup systems.
  • Provide support for Business Continuity activities.

Essential Skills & Experience:

(Technical)

  • In-depth knowledge and extensive experience in the design, management, and support of networks in customer Data Centres or Cloud environments.
  • Extensive experience and knowledge of network security devices and configuration (Cisco ASA, CheckPoint, Palo Alto, Fortinet or similar).
  • In-depth knowledge of VPN technologies (Cisco, CheckPoint, Palo Alto).
  • Extensive knowledge of network switches (Meraki, Cisco, Aruba).
  • Core network skills to include, routing (OSPF, BGP, MPLS, etc), switching (VLANS, STP, Stacking, etc).
  • Strong understanding of corporate LAN and WAN data networks.
  • Knowledge of WAF (Cloudflare, Azure).

(Non-Technical)

  • Commitment to delivering a quality service.
  • Excellent communicator, able to articulate issues and solutions to customer, third party, and internal contacts, both written and verbally.
  • Able to take responsibility for tasks and see them through to satisfactory conclusion, even when this requires support from other people/teams.
  • Ability to prioritise/reprioritise effectively and develop contingency plans.
  • Able to work to agreed standards and practices.
  • Can identify broken process and draft solutions.
  • Understands customer needs as well as service commitments and can deliver to them.
  • Able to produce high-quality documentation.
  • Experience of a Service Desk or remote customer support role with knowledge of ITIL methodologies desirable.
  • Good knowledge of Microsoft Visio and experience creating network documentation.
  • Experience operating in a change control and configuration management environment.

Desirable Skills / Experience / Qualifications:

  • Azure (AZ-700/AZ-104) or AWS Certification (Certified Advanced Networking).
  • CCNP certification or equivalent experience.
  • Experience supporting Meraki wireless networks.
  • Experience of Virtual Data Centre networking e.g., Amazon AWS & Azure.
  • Experience using network management and monitoring tools.
  • Knowledge of IDS/IPS, RSA, TACACS, ISO27001/PCI.
  • Understanding and experience of VoIP technologies.
  • Current UK Driving licence.