Deputy Head Housekeeper

6 days ago


York, York City, United Kingdom Thwaites Full time
Deputy Head Housekeeper Job Description

As a key member of our housekeeping team, you will play a vital role in ensuring our guests experience exceptional stays in immaculate rooms. Your leadership skills will be essential in implementing and maintaining the highest standards of cleanliness and presentation.

Key Responsibilities:
  • Implement and maintain the required standards of cleanliness and presentation of rooms
  • Respond to guest comments and issues in a professional manner, resolving problems promptly
  • Assist in the induction and training of new team members
  • Contribute to the control of stock ordering and linen management

You will need to be flexible with your working hours, as our business operates 24/7. In return, we offer a rewarding role with opportunities for career progression, including:

  • 28 days annual leave (rising to 33 days after 5 years)
  • Tips paid monthly
  • Free use of the gym facilities and discounted spa treatments
  • Generous employee discounts in food, beverage, and accommodation across our properties
  • Pension and Life assurance
  • Employee Assistance Programme
  • Enhanced maternity and paternity pay
  • Apprenticeships available
  • Bespoke training programmes accessible for all


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