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Client Support Specialist
2 months ago
The Customer Support team plays a crucial role in ensuring that homeowners receive exceptional assistance after their purchase. As a representative of Customer Support, you will engage directly with clients in their residences, delivering outstanding service and effective resolutions to their inquiries.
Key Responsibilities- Punctually attend client meetings and prepare any necessary materials in advance
- Swiftly address and rectify issues to maintain high customer satisfaction
- Accurately complete all required documentation for record-keeping purposes
- Inspect reported issues and provide comprehensive reports
- Notify management of any recurring issues for further investigation
- Understanding of construction processes and the ability to manage issues, ideally with a background in trades
- Strong interpersonal skills with a warm, professional demeanor towards clients
Barratt Developments has established itself as a leading housebuilder, recognized for delivering high-quality homes. Our commitment to prioritizing customer satisfaction shapes our approach to building. We provide various opportunities for professionals to join our team and contribute to the development of homes that meet the needs of communities.
Employee Benefits- Competitive Salary and Bonus Structure
- Comprehensive Private Medical Coverage
- 26 days of annual leave, increasing with tenure
- Flexible Benefits Options
- Enhanced Family-Friendly Policies