Team Leader
3 weeks ago
Position Overview:
Role: Team Leader
Compensation: £12.80 per hour
Hours: 35 hours per week
As a Team Leader, you will play a pivotal role in supporting the restaurant manager, taking charge of the unit and ensuring it operates smoothly. Your mission is to be an inspiring leader and a representative of the KFC brand, providing customers with the renowned fried chicken and outstanding service that KFC is known for.
Benefits for our Team Leaders:
- £1,000 retention bonus*
- Up to 60% discount for you, your family, and friends at various brands including Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith, and more
- Enhanced benefits package including pension, sick pay, maternity, paternity, and life assurance
- Excellent career development opportunities with funded qualifications to advance within the management team
Key Responsibilities:
- Leading teams to uphold exceptional brand standards and customer service
- Driving profitability through effective sales strategies and cost management
- Managing stock counts and placing orders
- Collaborating with the leadership team to set and achieve targets
- Providing coaching and feedback to team members, identifying training needs
- Addressing customer feedback promptly and appropriately
- Assisting the team in food preparation and service
What We Seek:
- Previous experience in a leadership or supervisory role is highly desirable
- A genuine passion for delivering an exceptional customer experience
- Strong communication skills and the ability to make informed decisions
- Capability to work independently and make sound decisions under pressure
As our locations may have limited public transport access, please ensure you can reach the site before applying.
This role is ideal for shift managers, team leaders, or duty managers looking to advance their careers, as well as team members or customer service assistants seeking the next step. We welcome your application.
Your journey with us starts here.
*Retention bonus is contingent upon completion of KFC's Shift Leadership Programme, paid in two installments based on contract start date.
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