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Customer Service Associate
3 months ago
Job Title: Retail Team Member
Location: Swindon
Company: 8Bits
About Us:
8Bits is a dynamic entertainment management firm known for its innovative offerings and exceptional customer service. We are seeking a dedicated and enthusiastic Retail Team Member to enhance our team and contribute to our store's achievements.
Role Overview:
If you have a passion for retail and a commitment to delivering excellent customer service, the Retail Team Member position at 8Bits is for you. In this role, you will engage with customers, assist in store operations, and help create a positive shopping atmosphere. Your contributions will be vital in ensuring our store operates efficiently and that customers leave with a smile.
Key Responsibilities:
- Greet and assist customers, providing knowledgeable and friendly service.
- Handle cash register operations and process transactions with accuracy.
- Maintain an organized store presentation by managing merchandise and creating attractive displays.
- Support inventory management by receiving stock, checking inventory levels, and ensuring proper stock rotation.
- Address customer questions, manage returns and exchanges, and resolve issues professionally.
- Assist with promotional activities and sales initiatives to meet store objectives.
- Ensure the store environment is clean, organized, and visually appealing.
- Collaborate with colleagues to promote smooth store operations and a positive work culture.
- Adhere to company policies and procedures, particularly regarding cash handling and security.
- Participate in store opening and closing tasks as required.
What We're Looking For:
- Previous experience in retail or customer service is advantageous but not mandatory.
- Strong communication and interpersonal skills with a friendly demeanor.
- Ability to manage transactions accurately and handle cash responsibly.
- Excellent organizational skills and attention to detail.
- Willingness to work flexible hours, including evenings and weekends.
- A proactive, customer-oriented approach with a strong work ethic.
- Capability to work independently as well as collaboratively within a team.
- Genuine enthusiasm for retail and the entertainment sector.
What We Offer:
- Competitive salary and benefits package.
- Opportunity to work in a supportive and dynamic environment.
- Hands-on experience in the retail sector of the entertainment industry.
- A friendly and cooperative team atmosphere.
- Opportunities for personal and professional growth within the organization.
How to Apply:
To be considered for this role, please submit your CV along with a cover letter that outlines your interest and relevant experience.
