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Client Portfolio Manager
2 months ago
**Job Title:** Client Portfolio Manager
**Job Summary:** We are seeking a highly skilled Client Portfolio Manager to join our team at V3 Recruitment. As a Client Portfolio Manager, you will be responsible for managing and servicing a portfolio of clients, ensuring client satisfaction, and contributing to the growth and retention of the client base.
Key Responsibilities:
- Client Relationship Management: Develop and maintain strong relationships with assigned clients, acting as the primary point of contact for client inquiries, concerns, and support.
- Account Management: Monitor and manage the client accounts within the portfolio, reviewing and assessing the creditworthiness of clients and their invoices.
- Credit Analysis: Conduct ongoing analysis of clients' financial health and credit risk, making recommendations for adjustments to credit limits and terms when necessary.
- Client Onboarding: Assist new clients in the onboarding process, ensuring smooth integration with our systems and procedures.
- Reporting and Documentation: Maintain accurate and up-to-date client records and documentation, generating and providing regular reports on client accounts, performance, and utilization of financing facilities.
- Cross-Selling and Upselling: Identify opportunities to offer additional services or products to existing clients, collaborating with sales and marketing teams to promote upselling and cross-selling initiatives.
- Collections and Dispute Resolution: Monitor and manage invoice collections and handle any disputes or discrepancies, working closely with clients and internal teams to resolve payment issues and discrepancies.
- Compliance and Risk Management: Ensure compliance with regulatory requirements and company policies, contributing to the identification and mitigation of potential risks within the client portfolio.
Requirements:
- 3 A Levels or above
- 5 GCSEs at A to C or 9 to 4, including Maths and English
- Excellent communication and interpersonal skills
- Attention to detail and strong organizational abilities
- Prior experience in invoice financing or financial services
- Desirable: Understanding of financial analysis and credit risk assessment, understanding of Financial Statements, knowledge of relevant regulations and compliance requirements, experience of Dancerace