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Technical Training Specialist

2 months ago

Leicester, Leicester, United Kingdom Centrica plc Full time
About Centrica:
At Centrica, we are more than just an energy provider; we are a collective of brands committed to shaping a sustainable future. Our mission transcends traditional roles, as we strive to create a significant impact on tomorrow's world. Whether you are at the forefront of innovative green technologies, assisting customers directly, or streamlining internal processes, your contributions are vital.

Role Overview:
As a People and Technical Skills Trainer, you will be instrumental in delivering comprehensive technical training to both new and existing engineers within the sector. This includes mandatory training, reaccreditation, apprenticeships, and soft skills development, ensuring that our engineers possess the necessary competencies to meet customer demands effectively.

Key Responsibilities:
  • Deliver high-quality technical training across various engineering disciplines.
  • Manage training groups and oversee their learning progression.
  • Achieve performance targets related to success rates and timely qualifications.
  • Handle all administrative tasks associated with training, assessments, and quality assurance.
  • Promote a culture of safety and act as a role model for safety standards.
  • Champion diversity, equity, and inclusion, fostering an environment where all colleagues and customers can thrive.
  • Maintain personal continuous professional development to stay compliant with industry standards.
  • Build and nurture relationships with key stakeholders to ensure effective training delivery.
Candidate Profile:
  • Safety Awareness: Prioritize the safety of yourself, colleagues, and customers by recognizing and managing risks.
  • Commitment to Development: Dedicate yourself to the growth of others, sharing knowledge and best practices to enhance customer experiences.
  • Customer-Centric Approach: Understand and prioritize customer needs, driving satisfaction through informed decision-making.
  • Constructive Challenge: Respectfully question processes and decisions that do not yield optimal outcomes, providing support to others.
  • Growth Mindset: Embrace learning opportunities to improve customer experiences and innovate solutions.
Diversity and Inclusion:
Centrica is committed to fostering a diverse workforce. We actively seek individuals from various backgrounds and perspectives to build a sustainable future. We believe that a diverse team enhances our culture and drives success.

Application Process:
Please submit your application online by clicking the 'Apply' button. Applications will only be accepted through this method. This recruitment process is managed by the Centrica team, and agency inquiries are not required.