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Front of House Team Member

2 months ago

Worcester, Worcestershire, United Kingdom whitbread Full time

We're currently recruiting for a Front of House Team Member at our Worcester M5 J6 Premier Inn. As the friendly face of our hotel, you'll use your passion for customer service to make a real difference to our guests' experiences.

Key Responsibilities:

  • Provide exceptional customer service to our guests, ensuring they feel welcome and valued throughout their stay.
  • Work collaboratively with the housekeeping team to ensure rooms are perfect for our guests.
  • Make a positive impact on our guests' experiences through your friendly and approachable nature.

What We Offer:

  • A competitive hourly rate.
  • A permanent contract with guaranteed hours.
  • Opportunities for career development and progression within our business.
  • A Whitbread Benefits card, offering discounts on Premier Inn rooms and meals in all Whitbread Restaurants.
  • A company pension and save as you earn scheme.
  • Discounts on shops, utility bills, travel, cinema trips, supermarkets, and more.
  • A complimentary Premier Inn breakfast for 2 when you join us.

About Us:

We're Whitbread, the UK's leading hospitality business. We're committed to being an inclusive organisation that values diversity and welcomes applications from everyone, regardless of background or situation.

Why You'll Love Working with Us:

  • We believe everyone is unique and there should be no barriers to entry and no limits to ambition.
  • We're committed to supporting under-represented groups, including women, ethnic minorities, people with disabilities, and members of the LGBTQIA+ community.
  • We offer flexible working arrangements and support workplace adjustments where possible.