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Housing Support Specialist
1 month ago
We are seeking a skilled and compassionate Housing Support Worker to join our team at Target Housing. As a Housing Support Worker, you will play a vital role in providing high-quality housing and support services to residents, helping them to sustain their tenancies and achieve their goals.
Key Responsibilities:- Assist residents with moving in and out of Target accommodation, ensuring a smooth transition and providing necessary support.
- Conduct thorough assessments of residents' circumstances, aspirations, and needs to create personalized support plans that are realistic and achievable.
- Act as a keyworker, offering advice and support to residents to help them develop the skills they need for independent living.
- Help residents maximize their income and manage their personal budgets effectively.
- Support residents in understanding their rights and responsibilities under their occupancy agreements.
- Encourage and motivate residents to achieve their personal goals, providing ongoing support and guidance.
- Conduct regular risk assessments and ensure they are properly recorded and shared with relevant officers.
- Review and adapt support plans as needed to reflect changing circumstances and needs.
- Ensure residents pay their rent on time and assist with benefit claims where necessary.
- Monitor residents' handling of Target Housing property and consumption of utilities.
- Monitor occupancy to prevent abandonment or damage, taking prompt action when necessary.
- Help residents with budgeting and negotiate with other bodies on their behalf to resolve arrears.
- Liaise with external organizations to ensure residents' needs are met and conflicts are resolved.
- Participate in office duty arrangements and provide cover for absent colleagues.
- Understanding of services provided to vulnerable groups.
- Knowledge of delivering supported housing services.
- Understanding of delivering services to residents in housing and supported accommodation.
- Basic knowledge of the Welfare Benefits System.
- Understanding of risk assessments and support planning.
- Understanding of the Judiciary System in the UK.
- Critical: Customer Focus, Integrity, Team Working.
- Very Important: Confidence & Judgment, Communication and Influence.
- Important: Planning & Organising, Technical.
We welcome applications from all members of the community. Target reserves the right to close this role earlier than stated if sufficient applications are received.
