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Night Shift Hospitality Associate

2 months ago

Norwich, Norfolk, United Kingdom whitbread Full time
Nights Team Member Job Description

We're seeking a skilled Nights Team Member to join our team at Premier Inn in Norwich. As the go-to for our hotel overnight guests, you'll use your calm personality to ensure their safety and your customer service skills to help them rest easy and get a good night's sleep with us.

Key Responsibilities:
  • Provide exceptional customer service to overnight guests, ensuring their safety and comfort.
  • Work collaboratively with the hotel team to maintain a clean and welcoming environment.
  • Assist with resolving guest issues and concerns in a professional and courteous manner.
  • Participate in ongoing training and development to enhance your skills and knowledge.
What We Offer:
  • A competitive hourly rate of up to £ per hour.
  • A permanent contract with guaranteed hours, allowing you to plan your week around your work schedule.
  • A range of shifts between 23:00-08:00, including weekends, bank holidays, and school holidays.
  • Opportunities for career growth and development within our business.
  • A Whitbread Benefits card, offering discounts on Premier Inn rooms and meals in all Whitbread Restaurants.
  • A company pension and save as you earn scheme.
  • Discounts on shops, utility bills, travel, cinema trips, supermarkets, and more.
  • A complimentary Premier Inn breakfast for 2 when you join us.
About Us:

We believe that everyone is unique and there should be no barriers to entry and no limits to ambition. We are committed to being an inclusive organisation that values diversity and welcomes your application whatever your background or situation.

Under-represented groups such as women, ethnic minorities, people with disabilities & members of the LGBTQIA+ community are strongly encouraged to build a career with us. Speak to us about workplace adjustments, part-time and flexible working. Where possible we will support this.