Quality Assurance Specialist

3 days ago


Maidenhead, Windsor and Maidenhead, United Kingdom Anglo American plc Full time
Job Description

Job Title: Quality Assurance Specialist - Jewellery

Job Summary:

We are seeking a highly skilled Quality Assurance Specialist to join our team at Anglo American plc. As a Quality Assurance Specialist, you will be responsible for ensuring the quality of our jewellery products meets the high standards required by our company.

Key Responsibilities:

  • Quality Control: Conduct thorough quality control checks on all shipments to ensure they meet our technical standards.
  • Inspection and Testing: Identify and report any handling and packaging issues, and suggest improvements to our quality control processes.
  • Documentation and Record-Keeping: Accurately record all technical aspects of each piece on the appropriate technical sheet/SAP, and provide feedback to suppliers on any inspection faults.
  • Collaboration and Communication: Work closely with our Quality Control Team Leader and Quality Control Manager to monitor and reduce internal/external failure costs.
  • Compliance and Regulatory: Ensure that all products meet the required standards and regulations, and communicate with the London and Sheffield Assay offices to ensure compliance.
  • Analysis and Reporting: Perform metal analysis (XRF) checks on all inbound shipments and create reports quarterly, and submit samples for hardness testing every quarter.
  • Quality Standards: Oversee all SynthDetect checks to ensure all quality standards are upheld, maintain the KPI sheet and create an analysis based on these findings.
  • Product Returns: Conduct quality checks for all products returned from our franchises and escalate for joint decision-making on items to be returned to supplier or local workshop for any repairs required.
  • Administrative Tasks: Maintain stock accuracy and assist with bi-annual stock take, and perform cleaning and general office duties.

Requirements:

  • Technical Skills: Microsoft Office and Outlook – intermediate, intermediate Excel & SAP system and Oracle is beneficial.
  • Knowledge and Experience: Ability to problem solve with information at their disposal, able to identify priorities and flexible approach to tasks, awareness of the luxury industry, focus on customer service and/or store background, good knowledge of jewellery manufacturing, clear, concise, creative and persuasive communicator (in writing and in person) across both internal and external stakeholders.

What We Offer:

  • Competitive Salary: We offer a competitive salary package that reflects your skills and experience.
  • Exceptional Benefits: Our benefits package includes a fantastic pension scheme, 25 days of holiday with the opportunity to buy or sell 5 more days, and a range of other benefits that support your well-being and career development.
  • Employee Share Schemes: We offer a range of employee share schemes that allow you to share in the success of our company.
  • Professional Development: We are committed to helping you develop your skills and career, with opportunities for training and development.

About Us:

Anglo American plc is a leading global mining company that produces diamonds, copper, and other minerals. We are committed to operating in a responsible and sustainable way, and to making a positive impact on the communities where we work.

Safety and Inclusion:

We are committed to the safety and well-being of our employees, and to creating an inclusive and diverse workplace where everyone feels valued and respected.



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