Insurance Administrator

2 days ago


Ashford, Kent, United Kingdom New Appointments Group Full time
Insurance Administrator Job Description

We are seeking a highly organized and detail-oriented Insurance Administrator to join our team at New Appointments Group. As an Insurance Administrator, you will play a crucial role in supporting our customers and ensuring the smooth operation of our insurance services.

Key Responsibilities:
  • Provide exceptional customer service by responding to customer inquiries, resolving issues, and escalating concerns to the relevant teams.
  • Manage and maintain accurate records of customer information, policies, and claims.
  • Process and verify customer payments, refunds, and other financial transactions.
  • Collaborate with the New Business and Marketing team to organize external events and update social media accounts.
  • Support the Agency Manager in organizing internal events and training.
  • Contribute to the efficient management of stock, ordering marketing materials, and business stationery.
  • Work closely with the Administration Team to provide cover for absences or high workloads.
Requirements:
  • Full UK driving license and own transport.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Basic knowledge of insurance principles and practices.
What We Offer:
  • A competitive hourly rate of £8.60.
  • A range of benefits, including 26 days holiday, birthday day off, and health shield cash-back plan.
  • Opportunities for professional development and training.

New Appointments Group is committed to diversity, equality, and opportunity for all. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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