Outpatient Services Team Lead
2 weeks ago
About the Role
The Outpatient Services Team Lead is responsible for providing an efficient and streamlined administrative service to patients and customers of East Kent Hospitals University NHS Foundation Trust. This role involves supporting the Supervisor and leading a team compromising of Senior Administrators and Assistant Administrators in the operational delivery and clinical governance of Outpatient Services.
Main Responsibilities
- Manage the day-to-day activities of the staff and work within the Patient Service Centre to ensure a comprehensive administrative service to all service users.
- Organise and maintain effective systems (paper-based and electronic) and typing and preparation of correspondence for team members.
- Work with the Senior Administrator to manage the team's workload and ensure that tasks are completed efficiently and effectively.
- Provide training and support to new staff members and assist with their development and continuous improvement.
- Ensure that staff records are accurate and up-to-date, and that mandatory training is completed in a timely manner.
About the Team
The Outpatient Service Team is a hard-working team that is highly motivated and effective. As a large Trust, we have services at six sites, and we provide key services within the patient pathway for Outpatient and in-patient activity. We work hard as a team to continually ensure that patient care is at the forefront of our service.
Requirements
- Excellent communication and leadership skills.
- Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
- Strong organisational and time management skills.
- Ability to provide training and support to new staff members.
- Knowledge of administrative systems and procedures.
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Outpatient Services Team Lead
3 days ago
Canterbury, Kent, United Kingdom East Kent Hospitals University NHS Foundation Trust Full timeAbout the RoleThe Outpatient Patient Service Centre role is a key position within East Kent Hospitals University NHS Foundation Trust, responsible for delivering an efficient and streamlined administrative service to patients and customers. As a member of the Outpatient Service Team, you will play a vital role in supporting the Supervisor and leading a team...
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Outpatient Services Team Lead
3 days ago
Canterbury, Kent, United Kingdom East Kent Hospitals University NHS Foundation Trust Full timeAbout the RoleThe Outpatient Patient Service Centre role is a key position within East Kent Hospitals University NHS Foundation Trust, responsible for delivering an efficient and streamlined administrative service to patients and customers. As a member of the Outpatient Service Team, you will play a vital role in supporting the Supervisor and leading a team...
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