Administrative Assistant

3 days ago


Braintree, Essex, United Kingdom Office Angels Full time
About the Role

We are seeking an enthusiastic and organized Administrator to join our dynamic team in Braintree. As part of our clients' friendly team, you will work on a rota basis, sharing responsibility for the goods in, dispatch, and off-hire departments.

Key Responsibilities
  • Book products in for service and repair, ensuring accurate and timely processing.
  • Arrange and book collections of orders, prioritizing efficiency and customer satisfaction.
  • Match orders to relevant purchase orders, maintaining accurate records and minimizing errors.
  • Keep customers updated on the status of their order, providing clear and concise communication.
  • Prepare orders for shipment, ensuring accuracy and completeness, and conducting thorough checks before off-hiring products to ensure no damages.
  • Clean and efficiently store away products, maintaining a safe and organized workspace.
  • Generate reports to ensure accurate invoicing, identifying areas for improvement and implementing changes as needed.
  • Process hires and orders daily, working efficiently to meet deadlines and exceed expectations.
  • Act as the main point of contact for incoming calls, redirecting to relevant departments and providing excellent customer service.
  • Greet and assist visitors to the office, providing a warm and welcoming experience.
About You
  • IT literate, with knowledge of Word, Access, and Sage software packages desirable.
  • Keen to learn and take on new challenges, with a willingness to develop skills and knowledge.
  • Hardworking team player, willing to collaborate and support colleagues to achieve shared goals.
  • Strong communication skills, both written and verbal, with the ability to work effectively with diverse stakeholders.
  • Ability to work efficiently and meet tight deadlines, prioritizing tasks and managing time effectively.
What We Offer

As a valued member of our team, you will enjoy a range of benefits, including 26 days annual leave plus bank holidays, Christmas shut down, discretionary annual bonuses, free on-site parking, electric car charging points, and a pension scheme.

We are an equal opportunities employer, committed to creating an inclusive environment that values diversity and promotes equality. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.



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