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Assistant Manager

3 months ago

Coventry, Coventry, United Kingdom FitzRoy Full time

Become a Key Player as an Assistant Manager at FitzRoy We are searching for an enthusiastic professional to join our team in providing support to individuals with learning disabilities and autism. Your exceptional skills will be crucial in overcoming communication barriers and enhancing the lives of those we serve. Are you ready to embrace a rewarding challenge filled with opportunities to create a meaningful impact? We are looking for an Assistant Manager who is innovative, proactive, and driven by a passion for making a difference. A valid driving licence is essential for this position as you will be traveling to various service locations.

Your Role and Responsibilities:

In this position, you will empower and mentor your team to deliver high-quality, person-centred support that can significantly improve lives. You will cultivate strong relationships with the individuals we assist and their families, demonstrating your outstanding organizational abilities by effectively managing your responsibilities and prioritizing tasks. Your leadership will inspire the team to provide exceptional services that positively transform lives. Additionally, you will oversee the quality, compliance, schedules, and financial management of the services you supervise.

Key Responsibilities Overview

Service Enhancement:

  • Ensure tailored approaches are implemented to achieve the desired outcomes for the individuals we assist.
  • Engage with the local community to boost participation and raise awareness of our organization.
  • Conduct regular evaluations to monitor quality, compliance, and operational performance.
  • Develop and review annual business strategies to meet performance objectives.
  • Maintain a secure environment for all, including individuals we support, staff, and visitors.

Team and Resource Leadership:

  • Recruit, train, and inspire staff and volunteers to deliver quality services.
  • Establish clear performance expectations and identify areas for staff growth.
  • Efficiently manage schedules to meet the needs of those we support.
  • Oversee financial performance and planning for supported individuals.
  • Ensure accurate record-keeping and compliance with administrative processes.

Excellence in Communication:

  • Amplify the voices of those you support within the service and the broader community.
  • Foster active involvement of individuals in maintaining service quality.
  • Advocate for equal opportunities and respect for all individuals.
  • Establish effective communication channels with various stakeholders.
  • Keep everyone informed of decisions through strong internal communication.
  • Maintain a customer-centric focus through continuous improvement.

About You:

  • Previous experience in the Care Sector is essential.
  • Proficient computer skills with a keen attention to detail and problem-solving capabilities.
  • Customer-focused, a strong team player, and process-oriented.
  • Tenacious, diligent, and skilled at multitasking and meeting deadlines.