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Store Operations Manager

2 months ago

York, York City, United Kingdom Get Staffed Online Recruitment Full time

Job Title: Store Operations Manager

About the Role:

We are seeking a highly motivated and experienced Store Operations Manager to join our team at Get Staffed Online Recruitment. As a Store Operations Manager, you will be responsible for overseeing the daily operations of our client's store in York, ensuring that all aspects of the business are running smoothly and efficiently.

Key Responsibilities:

  • Customer Service: Deliver exceptional customer service to ensure high levels of customer satisfaction
  • Store Operations: Manage and oversee all aspects of store operations, including inventory management, staff scheduling, and store maintenance
  • Team Management: Lead and motivate a high-performing team, providing guidance and support to ensure they are equipped to deliver excellent customer service
  • Financial Management: Manage and control store finances, including budgeting, forecasting, and reporting
  • Compliance: Ensure that all store operations are compliant with relevant laws and regulations, including health and safety, food safety, and employment laws
  • Marketing: Develop and implement marketing strategies to drive sales and increase customer engagement
  • Training and Development: Provide ongoing training and development opportunities to ensure that staff are equipped to deliver excellent customer service and meet business objectives

Requirements:

  • Experience: Minimum 1-2 years' experience in a managerial or supervisory role in a fast-paced food or beverage industry
  • Leadership Skills: Strong leadership and customer management abilities, with a proven track record of delivering results in a fast-paced environment
  • Communication Skills: Excellent communication and interpersonal skills, with the ability to build strong relationships with staff, customers, and stakeholders
  • Problem-Solving Skills: Strong problem-solving and analytical skills, with the ability to think critically and make informed decisions
  • Adaptability: Ability to work flexible hours, including evenings, weekends, or holidays, and adapt to changing circumstances

What We Offer:

  • Competitive Salary: A competitive salary and benefits package
  • Opportunities for Growth: Opportunities for career growth and development, with a focus on promoting from within
  • Supportive Team: A supportive and collaborative team environment, with a focus on teamwork and collaboration
  • Professional Development: Ongoing training and development opportunities, to ensure that staff are equipped to deliver excellent customer service and meet business objectives