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Process Improvement Specialist
3 months ago
Job Title: Process Improvement Specialist
Location: Remote/Hybrid
Compensation: Competitive Salary
The Nukasani Group is seeking a dedicated Process Improvement Specialist to support our initiatives in enhancing operational efficiency and effectiveness.
This role will primarily focus on analyzing business processes, documenting requirements, and facilitating improvements that align with our strategic objectives. The selected candidate will collaborate closely with stakeholders, including Subject Matter Experts (SMEs) and development teams, to ensure that business needs are accurately captured and addressed.
Key Responsibilities:
- Conducting thorough business analysis to identify areas for process enhancement.
- Documenting business requirements and workflow processes to inform system design.
- Creating and executing test plans, use cases, and performing quality assurance activities.
- Developing training materials and conducting training sessions for end-users.
- Facilitating discussions with SMEs to gather insights and drive engagement.
- Proposing viable solutions and strategies for process optimization.
- Collaborating with technical teams to ensure requirements are integrated into system designs.
- Participating in testing phases, including functional and integration testing.
- Providing ongoing support and maintenance for implemented solutions.
Required Qualifications:
- Extensive experience in system design and development with a focus on process improvement.
- Proven ability to document workflow processes and business requirements.
- Experience in developing test plans and conducting user acceptance testing.
- Strong communication and interpersonal skills, with a proactive approach to problem-solving.
- Knowledge of project management applications and collaboration tools.
The ideal candidate will be a self-motivated individual who is detail-oriented and willing to challenge existing processes to propose meaningful improvements.
