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IT Support Specialist

2 months ago


Crick, Monmouthshire, United Kingdom Acro Aircraft Seating Full time
About the Role

Acro Aircraft Seating is a leading manufacturer of passenger seats for commercial airlines, and we're seeking a skilled IT Support Specialist to join our team.

Key Responsibilities
  • Provide technical support to end-users on various issues
  • Troubleshoot hardware and software problems
  • Support Active Directory accounts and cloud services
  • Install and configure computer systems, software, and applications
  • Manage user accounts and permissions
  • Monitor network performance and security
  • Assist in IT projects and upgrades
  • Maintain documentation of IT procedures and inventory
Requirements
  • Proficiency in Active Directory, VPN, TCP/IP, cloud, and Microsoft 365
  • Experience in IT support and troubleshooting
  • Knowledge of Office applications
  • Ability to analyze and resolve technical issues promptly
  • Strong communication skills and customer-oriented approach
  • 'Can do' attitude and willingness to learn
About Us

Acro Aircraft Seating is an agile, innovative business at the forefront of disrupting the aerospace market. We value collaboration and teamwork, and we're committed to delivering exceptional results.

We're an equal opportunities employer, and we welcome applications from diverse candidates. If you're passionate about IT and eager to join a dynamic team, please apply with your CV.