Fragrance Expert

1 month ago


Chichester, West Sussex, United Kingdom Jo Malone London Full time
Unlock Your Potential as a Fragrance Expert

At Jo Malone London, we're on the hunt for a talented and ambitious individual to join our team as a Fragrance Expert. As a key member of our retail team, you'll have the opportunity to develop your skills and knowledge in the world of fragrance, working closely with our customers to provide exceptional service and create unforgettable experiences.

About the Role

  • Provide inspirational and personalized customer service, ensuring that each customer has a unique and memorable experience in-store.
  • Develop your knowledge of our fragrances and products, staying up-to-date on the latest trends and releases.
  • Work collaboratively with your colleagues to create engaging in-store events and experiences that drive sales and customer engagement.
  • Contribute to the visual merchandising of our stores, ensuring that our displays are always visually appealing and effective.

What We Offer

  • A competitive industry salary and commission scheme eligibility.
  • Annual leave and family leave, as well as a product discount and staff concession monthly credit spend allowance.
  • Mental health wellbeing initiatives, including access to the Unmind app and employee assistant programme.
  • Benefits platform with exclusive discounts and offers.
  • Extensive training and development opportunities to help you grow and succeed in your role.

Requirements

  • A passion for fragrance and customer service, with a 'can-do' attitude and a willingness to learn and develop.
  • Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and customers.
  • Flexibility to work a variety of shifts, including weekends and holidays.
  • Proof of right to live and work in the country.

About Us

At Jo Malone London, we're committed to creating a diverse and inclusive workplace that reflects the beauty of our customers. We believe in empowering our employees to be their best selves, and we're proud to offer a range of benefits and opportunities to support their growth and development.


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