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Retail Operations Manager

2 months ago

Shaftesbury, Dorset, United Kingdom Bestway Retail Ltd Full time

Job Summary: Bestway Retail Ltd is seeking a highly skilled and experienced Retail Operations Manager to oversee the day-to-day activities of our retail stores. The ideal candidate will be responsible for managing store operations, ensuring excellent customer service, and driving sales growth.

Key Responsibilities:

  1. Administer all store operations, including sales, inventory management, and staff supervision, to ensure seamless day-to-day activities.
  2. Lead and motivate a team of retail associates to achieve sales targets and provide exceptional customer service.
  3. Monitor and maintain store cleanliness and visual merchandising standards to create an engaging shopping environment.
  4. Implement strategies to enhance customer experience and loyalty, driving repeat business and positive word-of-mouth.
  5. Conduct regular stock checks and manage inventory levels effectively to minimize waste and maximize sales.

Requirements:

  1. Proven experience in retail management with a strong focus on sales, customer service, and team leadership.
  2. Ability to lead, train, and develop a team of employees to achieve business objectives.
  3. Strong leadership skills with the ability to make strategic decisions and drive business growth.
  4. Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and customers.

Benefits:

  • Competitive salary and benefits package
  • Opportunities for career advancement and professional development
  • Collaborative and dynamic work environment

Working Hours:

  • Full-time, permanent position
  • Flexible working hours, including day shifts and occasional weekend work

Education and Experience:

  • GCSE or equivalent (desired)
  • Management experience: 1 year (desired)