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Assistant Store Manager

2 months ago


Birmingham, Birmingham, United Kingdom Dynamix Recruitment Limited Full time
Assistant Store Manager Job Description

At Dynamix Recruitment Limited, we are seeking a highly motivated and experienced Assistant Store Manager to join our team. As a key member of our retail team, you will be responsible for driving sales growth, leading and developing your team, and maintaining a high standard of store presentation and customer service.

Key Responsibilities:
  • Leadership and Team Development: Set realistic objectives and targets, leading by example with impeccable standards of presentation and behavior.
  • Recruitment and Coaching: Recruit, coach, develop, and regularly review your team, managing all sales, compliance, and HR-related processes in a timely manner.
  • Commercial Activity: Drive all commercial activity within the store, ensuring the effective use of the sales process throughout the team.
  • Customer Service: Demonstrate and encourage exemplary customer service at all times, actively managing any complaints received to ensure satisfactory resolution.
  • Health and Safety: Take accountability for H&S within the store, including a 100% completion rate of the Monthly H&S Checklist to ensure that the store is a safe place to work and buy from.
Accountabilities:
  • Compliance: Compliance with the Store Commercial & Development plans as agreed with the Area Manager, all Operational Procedures and Policies, and Health & Safety Regulations.
  • Performance: Drive a high level of transactional compliance within the store team and ensure robust procedures for fraud prevention.